Poly Plantronics MDA526 QD, USB-A, WW (212166-01)

Poly Plantronics MDA526 QD, USB-A, WW (212166-01)

Poly Plantronics MDA526 QD, USB-A, WW (212166-01) is a smart audio processor which seamlessly integrate mixed call environments and make it easy for CSRs to provide a better customer experience. This let call agents to switch between call sources — desk phone and smartphone with just the press of a button without needing to change headsets. The MDA526 QD connects to the headset, desk phone, and computer using standard cables. After the audio processor is connected, the user can switch between audio sources. It has clear, intuitive buttons: volume, mute, and call control. This model of MDA526 QD connects to a computer via USB-A Cable. It also supports Plantronics Standard Quick Disconnect (QD) headsets with 6 pins, Plantronics digital QD headsets and Y-training cables. The Plantronics Quick Disconnect (QD) interface allows CSRs to move from one system and quickly connect to another for a seamless workflow. Comprehensive desk phone compatibility with electronic hook switch (EHS) integration is available separately. EHS makes connecting to and switching between call sources easy.

Calls are clearer with echo and noise cancellation, Noise at Work, Anti-Startle and G616 compliance that reduces strain on agents and allows customers to hear and be heard. The customer experience is further enhanced with advanced audio channel mixing that includes agent greeting, call recording, voice notes, and streaming audio, all configurable in Plantronics Hub software. The MDA526 QD features SoundGuard® Digital hearing protection which protects against sound levels above 118dBA. G616 Anti-startle during calls detects and eliminates any large sudden increase in signal level. Time-Weighted Average prevents average daily noise exposure from exceeding 85 dBA which is enabled by Plantronics Hub. This supports Plantronics Manager Pro, a Software-as-a-Service that is sold separately. Benefit from Plantronics software technology that detects and reports on call events, revealing insights to help make operations run more efficiently. Track analytics and gain insights from both desk phones and softphones with Plantronics Manager Pro. Plantronics Manager Pro lets IT to monitor, track, and easily manage audio device deployment from the cloud and understand system performance with multiple metrics. The MDA526 QD has Hi-fi stereo support.

More Product Information

• Manufacturer: Poly (Plantronics)
• Product Type: Advanced Premium Audio Processor
• Colour: Black
• Condition: Brand New
• Connects to: Desk Phones and PC Softphones; Plantronics 6-pin Quick Disconnect (QD) Headsets
• Connectors: Telephone Interface Cable (for Desk Phone) ¦ USB - 4 pin USB Type A (for PC) ¦ 6-Pin Quick Disconnect Cable (for Headset)
• Desk Phone Compatibility: All Major Desk Phones
• Softphone Compatibility: Built for UC Applications and Softphones from Microsoft, Cisco, Avaya, and others
• Headset Compatibility: EncorePro 500/700 Series 6 Pin/QD Digital Tops

Talk to our experts today by calling Australia wide 1300 131 133 hotline. Access more details about this item today!

Poly Plantronics MDA526 QD, USB-A, WW (212166-01) Features to Explore

• CSR can switch easily between desk phone and softphone calls, whether from PC or Mac.
• Supports Plantronics 6-pin Quick Disconnect (QD) Headsets, Plantronics digital QD headsets and Y-training cables.
• One headset for desk phone and PC calls or applications.
• Connect to computer via USB-A cable.
• Desk phone compatibility with electronic hook switch (EHS) integration which is available separately.
• 6-Pin Quick-Disconnect Cable allows you to walk away from your desk.
• Superior noise and echo cancellation.
• Manage your audio from one simple-to-use device.
• Easy-to-use buttons.
• Visually see your microphone mute button and call status indicators.
• It has clear, intuitive buttons: volume, mute, and call control.
• Hi-fi stereo support.

Compatibility

• Headset Compatibility: EncorePro 500/700 Series 6 pin/QD digital tops
• Desk Phone Compatibility: All major desk phones
• Softphone Compatibility: Built for UC applications and softphones from Microsoft, Cisco, Avaya, and others

Specifications

• Audio Performance: Advanced noise and echo cancellation ensures a clear and natural sound.
• Weight: .31 lbs/140 g
• Dimensions: H: 32.4mm x W: 82.8mm x D: 117.5mm
• Supported Audio Mixing: Call recording (requires 3rd party PC application and Plantronics Hub), Agent greeting, Voice notes, Streaming audio
• Call Controls: Call/answer end, mute, volume
• Worldwide Limited Warranty: Global 2-year warranty
• Hearing Protection: SoundGuard® DIGITAL protects against sound levels above 118dBA; G616 Anti-startle (during calls) detects and eliminates any large sudden increase in signal level; Time-Weighted Average prevents average daily noise exposure from exceeding 85 dBA (enabled by Plantronics Hub).
• Applications Supported: Plantronics Hub desktop version is available for Windows/Mac, Plantronics Manager Pro suites: Asset Management & Adoption, Call Quality & Analytics, Health & Safety

Inclusion

• 1 x Poly Plantronics MDA526 QD Audio Processor
• 1 x 6-Pin Quick Disconnect (QD) Cable
• 1 x Telephone Interface Cable
• 1 x USB-A Cable
• 1 x User Guide

About Poly (Plantronics)

Poly is an American enterprise that operates as one of the best developers and manufacturers of audio and sound products and solutions in the market. The company is supported by more than 6,500 employed workers. Headquartered today in San Jose and Santa Cruz, California, it has provided the market with high quality audio products and innovative sound solutions that a lot of customers benefit from today.

Poly has decades of experience in the market since its establishment in the year 1961. And ever since the beginning, the company has always dedicated its efforts in the improvement of audio communications both for business and consumers. Distraction-free environment is the goal of the company and it aims to accomplish this through next-gen and innovative headsets and speakers. The company was rebranded in the year 2019.

Poly has become popular in the professional industry, from office and contact centres. Its small business communications devices and solutions and unified communications solutions are some of the best offers in the market today.

About HeadsetsOnline

Headsetsonline Pty Ltd is an Australian enterprise that specializes in supplying and wholesaling the market with high quality headsets, headphones, and speakerphones. The company takes pride in its powerful and expansive product portfolio, with products and solutions sourced from Australian distributors and not grey imports. Products and solutions from Australian distributors are guaranteed to be Australian standards certified with warranties that are usable worldwide.

Headsetsonline operates transactions through its secured official site at Headsetsonline.com.au. This site is enterprise-encrypted, using the same encryptions and security logins as banks, which is comprised of the 2048-bit root encryption and 256-bit identity authentication. For additional protection, the site also has green URL address bar HTTPS and Geo Trust True Business ID with Extended Validation. Through the combination of all these protective measures, the company can ensure that all transactions that go through using the site are secured and would not put customers in danger.

Order today for FAST Delivery Australia Wide: Melbourne, Sydney, Brisbane, Queensland, Perth, Darwin, Canberra and  Adelaide.