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Poly Plantronics MDA526 QD, USB-C, WW (212176-01)
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Poly Plantronics MDA526 QD, USB-C, WW (212176-01)
The Poly Plantronics MDA526 QD, USB-C, WW (212176-01) is a smart audio processor for Plantronics 6-pin Quick Disconnect (QD) Headsets. This seamlessly integrate mixed call environments and make it easy for CSRs to provide a better customer experience. Customer Service Representatives can switch easily between desk phone and softphone calls, whether from PC or Mac. With this device, you can use One headset for desk phone and PC calls or applications. Independent volume and mute controls allow for audio channel mixing to improve customer experience because customers can hear and be heard clearly. The Plantronics Quick Disconnect (QD) interface allows CSRs to move from one system and quickly connect to another for a seamless workflow. Desk phone compatibility with electronic hook switch (EHS) integration is available separately. EHS makes connecting to and switching between call sources easy. This MDA526 QD connects to a computer via USB-C Cable.
Advanced noise and echo cancellation ensure a clear and natural sound. The customer experience is further enhanced with advanced audio channel mixing that includes agent greeting, call recording, voice notes, and streaming audio, all configurable in Plantronics Hub software. The MDA526 QD has Hi-fi stereo support. This device is supported by Plantronics Manager Pro, a Software-as-a-Service that is sold separately. Benefit from Plantronics software technology that detects and reports on call events, revealing insights to help make operations run more efficiently. Track analytics and gain insights from both desk phones and softphones with Plantronics Manager Pro. Plantronics Manager Pro lets IT to monitor, track, and easily manage audio device deployment from the cloud and understand system performance with multiple metrics. The MDA526 QD features SoundGuard® Digital hearing protection which protects against sound levels above 118dBA. G616 Anti-startle during calls detects and eliminates any large sudden increase in signal level. Time-Weighted Average prevents average daily noise exposure from exceeding 85 dBA which is enabled by Plantronics Hub.
More Product Information
- Manufacturer: Poly (Plantronics)
- Product Type: Advanced Premium Audio Processor
- Colour: Black
- Condition: Brand New
- Connects to: Desk Phones and PC Softphones; Plantronics 6-pin Quick Disconnect (QD) Headsets
- Connectors: Telephone Interface Cable (for Desk Phone) ¦ USB - 6 pin USB Type A (for PC) ¦ 6-Pin Quick Disconnect Cable (for Headset)
- Desk Phone Compatibility: All Major Desk Phones
- Softphone Compatibility: Built for UC Applications and Softphones from Microsoft, Cisco, Avaya, and others
- Headset Compatibility: EncorePro 500/700 6 Pin/QD Digital Tops
If you are interested to have this product, call our hotline right now through Australia wide 1300 131 133 today!
Features of the Poly Plantronics MDA526 QD, USB-C, WW (212176-01) to Benefit From
- Customer Service Representative can switch easily between desk phone and softphone calls, whether from PC or Mac.
- One headset for desk phone and PC calls or applications.
- Connect to computer via USB-C cable.
- Desk phone compatibility with electronic hook switch (EHS) integration which is available separately.
- Supports Plantronics 6-pin Quick Disconnect (QD) Headsets, Plantronics digital QD headsets and Y-training cables.
- 6-Pin Quick-Disconnect Cable allows you to walk away from your desk.
- Superior noise and echo cancellation.
- Hi-fi stereo support.
- Manage your audio from one simple-to-use device.
- Easy-to-use buttons.
- Visually see your microphone mute button and call status indicators.
- It has clear, intuitive buttons: volume, mute, and call control.
- Desk Phone Compatibility: All major desk phones
- Softphone Compatibility: Built for UC applications and softphones from Microsoft, Cisco, Avaya, and others
- Headset Compatibility: EncorePro 500/700 Series 6 pin/QD digital tops
Specifications
- Weight: .31 lbs/140 g
- Dimensions: H: 32.4mm x W: 82.8mm x D: 117.5mm
- Audio Performance: Advanced noise and echo cancellation ensures a clear and natural sound.
- Supported Audio Mixing: Call recording (requires 3rd party PC application and Plantronics Hub), Agent greeting, Voice notes, Streaming audio
- Call Controls: Call/answer end, mute, volume
- Hearing Protection: SoundGuard® DIGITAL protects against sound levels above 118dBA; G616 Anti-startle (during calls) detects and eliminates any large sudden increase in signal level; Time-Weighted Average prevents average daily noise exposure from exceeding 85 dBA (enabled by Plantronics Hub).
- Applications Supported: Plantronics Hub desktop version is available for Windows/Mac, Plantronics Manager Pro suites: Asset Management & Adoption, Call Quality & Analytics, Health & Safety
- Worldwide Limited Warranty: Global 2-year warranty
Inclusion
- 1 x Poly Plantronics MDA526 QD Audio Processor
- 1 x 6-Pin Quick Disconnect (QD) Cable
- 1 x Telephone Interface Cable
- 1 x USB-C Cable
- 1 x User Guide
About Poly (Plantronics)
Established in 1961 and rebranded in 2019, Poly is a consumer electronics enterprise that has its headquarters located in San Jose and Santa Cruz, California. The company takes pride in being one of the best developers of technologies and systems, able to introduce wide selection of products and solutions to the market. Some of the best offers of the company are linked with music, gaming, mobile usage, and unified communications.
Poly started out with the effort of developing the very first lightweight headset in the market. The 1960s is the period where pilots use large and bulky headsets together with handheld microphones and to introduce a more convenient device, the company was able to develop the first lightweight headset, Plantronics MS-50.
About HeadsetsOnline
Headsetsonline Pty Ltd is an Australian enterprise that specializes in the supply and wholesale of audio products and solutions, included corded and cordless headsets, gaming headsets, Bluetooth headsets, headphones, speakerphones, and PC audio devices. While it may be one of the best experts in the market today, it started out as a division under a popular and reliable company that has been supplying corporate sectors and government agencies with high quality headsets since the year 1998.
Headsetsonline offers its products and services through its online store. The online store can be found through its secured and enterprise-encrypted site, Headsetsonline.com.au. This site makes use of the same security measures that banks use for the online banking operations, which come in the form of the 256-bit root encryption and 256-bit identity authentication. And to add better security and protection, it also has GeoTrust True Business ID with Extended Validation and green URL address bar HTTPS.